Scott Allison

Traveling internationally and not sure what documents might be required?  Zendesk partners with Erickson Immigration Group (EIG) for business traveler visa assistance, and our People & Places team ...

Your responsibilities as a hiring manager • Identifying the staffing requirement for a replacement or new position. • Getting approval from the department executive to open a job requisition for th...

Qualifying Life Events (QLEs) are significant life changes that may impact an employee's benefits coverage. These events can include: marriage divorce the birth or adoption of a child a change in ...

Summary The Laptop Computer and Hardware Policy, including new laptop requests and Refresh / replacement computer guidelines for 2-year and 3-year renewal cycles. Computer hardware standards are se...

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...